Last updated: May 29, 2026

This website is operated by Santura Watches. Throughout the site, the terms “we”, “us” and “our” refer to Santura Watches. By accessing our website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein.

If you do not agree to all the terms and conditions, you may not access the website or use any services.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that:

• You are at least the age of majority in your jurisdiction, or
• You have given consent for any minor dependents to use this site

You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws (including intellectual property laws).

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time.

You understand that your content (excluding payment information) may be transferred unencrypted across networks. Payment data is always encrypted.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.

Section 3 – Product Information And Pricing

We strive to ensure all product descriptions, images, and pricing are accurate. However:

• Colors and finishes may appear slightly different due to screen settings
• Specifications may be updated without notice

We reserve the right to:

• Modify or discontinue products at any time
• Adjust pricing without prior notice
• Limit quantities per order

   

Section 4 – Orders and Payment

All orders are subject to acceptance and availability.

We reserve the right to cancel or refuse any order if:

• Fraud or unauthorized activity is suspected
• Incorrect pricing or product information is displayed

Accepted payment methods may include:

• Credit/debit cards
• Bank transfers
• Third-party payment gateways

Orders will only be processed after full payment is received.

Section 5 – Shipping and Delivery

Delivery times are estimates and may vary depending on location and courier.

Santura Watches is not responsible for delays caused by:

• Customs clearance
• Courier issues
• Force majeure events

Risk of loss transfers to the customer upon delivery.

Section 6 – Returns Exchange and Refund

We accept returns or exchanges under the following conditions:

• Request must be made within [X days, e.g., 7 days] of receipt
• Item must be unused, unworn, and in original packaging
• Proof of purchase is required

We do not accept returns for:

• Customized or engraved watches
• Final sale items

Refunds (if applicable) will be processed to the original payment method.

Section 7 – Warranty

Santura Watches provides a [e.g., 24-month limited warranty] covering manufacturing defects in movement and craftsmanship.

The warranty does not cover:

• Normal wear and tear
• Damage caused by misuse, accidents, or unauthorized repairs
• Water damage beyond stated resistance rating

   

Section 8 – Intellectual Property

All content on this website, including logos, designs, images, and text, is the property of Santura Watches and is protected by applicable intellectual property laws.

Unauthorized use is strictly prohibited.

Section 9 – Third-Party Services

We may provide access to third-party tools or services. We are not responsible for:

• Their content
• Their accuracy
• Any damages arising from their use

Use of third-party services is at your own risk.

Section 10 – User Comments and Feedback

By submitting content (reviews, feedback, suggestions), you agree that:

• We may use, edit, or publish it without restriction
• It does not violate any third-party rights

We reserve the right to remove content deemed inappropriate.

Section 11 – Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 12 – Limitation of Liability

Santura Watches shall not be liable for any:

• Direct or indirect damages
• Loss of profits, revenue, or data
• Issues arising from product use beyond intended purpose

All products and services are provided “as is” without warranties beyond those expressly stated.

Section 13 – Indemnification

You agree to indemnify and hold Santura Watches harmless from any claims arising from:

• Your breach of these Terms
• Your violation of any law or third-party rights

   

Section 14 – Termination

We may terminate or suspend access to our Service at any time without notice if you violate these Terms.

Section 15 – Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Republic of Indonesia.

Section 16 – Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.

Section 17 – Contact Information

For any questions regarding these Terms:

Santura Watches
Email: [Insert Email]
Website: [Insert URL]